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Package LZ153847011CN stuck in Guangzhou for almost 4 weeks now

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Hi,
when I track my parcel there is no new information since 18.6.2020
Will I still receive it (Germany) and if so, how long should it take or should I contact the seller to refund?
Thanks for your help

You may get the answer from the following articles:

Why is my package stuck in transit for so long?
I sent the package back to China and it's stuck at the customs. What should I do?
What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

user
Hi Kate,

You'd beter not contact the seller to get refund at present. It was delivered by airline on June 18 and takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update. If there is no update in three months, you need to contact the seller to get a solution as soon as possible.

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