Package need information

Asked by Poncelet Aurelien | 4/17/2026 10:55:43 PM

I just saw your « waiting for the recipient to submit declaration materials to the customs » so what should I send to you and at which address ? How do I manage with that ?

You may get the answer from the following articles:

Why can't I track my China Post package?

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1 Answer(s)

Daisy | 4/20/2026 2:32:58 AM Reply

Hi Poncelet Aurelien,

In most cases, you need to submit invoice to the customs. You'd better contact the seller in China to help you submit it for you to China customs.

https://www.chinapostaltracking.com/faq/returned-package-lack-invoice/

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