Package not arrived - no trackina available

Asked by IP | 1/3/2017 11:52:13 PM

Parcel has not arrived. I have a tracking number which I entered returns no results. The item was supposedly mailed about a month ago. What's going on?

Track Your Package

4 Answer(s)

Daisy 1/4/2017 12:32:10 AM

Please provide your tracking number here.

IP 1/4/2017 12:34:43 AM

EV923469825CN

Daisy 1/4/2017 12:46:21 AM

It has arrived on Dec.13. The delivery was failed. You'd better contact HongKong Post as soon as possible to ask if it's still in Hong Kong or it has been returned to the sender.

Tracking result:
2016-12-22 12:24
Hong Kong, China, arrived at post

2016-12-22 12:00
Hong Kong, China, did not properly cast

2016-12-13 17:18
Hong Kong, China, arrived at post

2016-12-13 17:16
Hong Kong, China, customs clearance

2016-12-13 17:00
Hong Kong, China, did not properly cast

2016-12-13 15:02
Hong Kong, China, reached the processing center, from Guangzhou, China

2016-12-13 00:00
Guangzhou, from Guangzhou to Hong Kong (change)

2016-12-12 22:54
Guangzhou, arrived at Guangzhou airport processing centre (transfer)

2016-12-12 21:08
Zhongshan city, from Zhongshan to Guangzhou

2016-12-12 19:20
Zhongshan, Zhongshan City Post Express Logistics company Western courier pickup

Daisy 1/4/2017 12:47:33 AM

This is the tracking details from HongKong Post. It said the item was on the return way to the sender:

2016-12-22 00:00
Hong Kong, Departed.

2016-12-22 00:00
Hong Kong, Departed.

2016-12-22 00:00
Hong Kong, Tendered for delivery without success because the addressee cannot be located. The item was returned to sender.

2016-12-13 00:00
Hong Kong, Tendered for delivery without success because of incorrect address. Addressee's address is being verified.

2016-12-13 00:00
Hong Kong, Arrived the delivery office.

2016-12-13 00:00
Hong Kong, In transit.

2016-12-13 00:00
Hong Kong, Arrived.

2016-12-12 00:00
China, Mainland, Item posted.

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