Package sent to wrong address
Asked by alekhya |
0
Hi,
I recently ordered a package and it was sent to Canada, however it was shipped to an entirely different address.
I was wondering how to fix this so the package can be delivered to the correct address or is there a way to get a different tracking number so I can properly track it?
I recently ordered a package and it was sent to Canada, however it was shipped to an entirely different address.
I was wondering how to fix this so the package can be delivered to the correct address or is there a way to get a different tracking number so I can properly track it?
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1 Answer(s)
In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact Canada Post to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.