Package stuck at customs

Asked by Nick Hageman | 1/31/2022 1:53:53 AM

Hello,
My package has been held by customs since January 3.
Tracking code: LV355810641CN.
What can I do to get my package delivered?
Nick

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2 Answer(s)

Daisy | 2/6/2022 6:12:09 PM Reply

Hi Nick Hageman,

You'd better check if you have received any notice from the customs. They should notice you how to get it. If no, contact your country's customs to check it for you.

Nick Hageman | 2/7/2022 1:46:29 AM Reply

Hi Daisy,
I've contacted our customs and they told me China Post should start an investigation to find out why the package is stuck at the customs.
Could you please do this for me?
With kind regards,
Nick Hageman

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Thanks and have a nice day.