Package stuck at Guangzhou, No update for 9 days!

Asked by jdjone10 | 12/21/2020 11:35:23 AM

Hello, I have not had an update on my package since December 12, 2020. The package was suppose to be delivered December 14, and it is the week of Christmas.

My tracking number is: LY590851841CN someone please help.

You may get the answer from the following articles:

Why is my package stuck in transit for so long?

I sent the package back to China and it's stuck at the customs. What should I do?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 12/22/2020 6:49:51 AM Reply

Hi jdjone10,

It's impossible to be delivered on December 14. EMS takes about 10-30 days to be delivered in normal. As shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update.

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Is there anything I should do here? Or is this normal and I should just wait for it to be released? Thanks for your help.