Package stuck at Zhengzhou City for 16 days, is this normal?

Asked by stavrospaok | 2/4/2020 7:14:47 AM

Hello, my tracking number is UT961992304CN.
I ordered two cases from aliexpress with destination to Greece.
The last update the tracking got was at 18th of January, saying that the package was leaving Zhengzhou City and heading to Zhengzhou International.
It has been over half a month since the last update the tracking got.
Has the item shipped? Is it on its was to Greece? Has the seller even shipped the package?
What should I do?

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3 Answer(s)

Daisy 2/4/2020 7:50:34 AM

Hi stavrospaok,

It's sent by using China Post Ordinary Small Packet Plus which is a cheap service of China Post. China Post doesn't provide tracking service for it after it moves for some stations in China. So, you can't get more update after Jan. 18. It usually takes about 40-60 days to be delivered. If you couldn't get it in time, contact the seller to give you a solution.

Sarah 9/14/2020 2:59:10 PM

Hi can anyone please tell me where my parcel is please seems to be going round in circles thanks

Daisy 9/14/2020 7:55:46 PM

Hi Sarah,

It didn't pass the check and was returned back for many times. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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