I ordered an item over 2 weeks ago now from China to the UK - it was dispatched by seller very quickly but has been stuck at your processing department for nearly 2 weeks now (no update on tracking since 2nd March!) please can you advise is my parcel lost?? Or is this normal for it to take so long? I’m concerned it’s just stuck in one place. I expected it to arrive to me within 2 weeks, not for it to still be stuck in China!!!!! Track number: AT330551606CN
Hi, my package has been stuck in transit/hand over to airline with no updates for 2 weeks, and I was told earlier delivery would take around 15-20 days, and it has been 3 weeks now. I would like to know what has happened. Tracking number: LB158756768SG
I have previously ordered a package from China and it was stuck for 1 week but then every went good. But now this package has been stuck for 3 weeks and I'm starting to get worried if there is a problem. Can you inform me if anything is wrong?
There is no tracking information for it at present. Possible reason is the sender just gave you a tracking number but hasn't shipped it.
You'd better contact the seller to confirm for the reason.