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Package stuck in customs

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My package arrived and the tracking information states
in CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 2:48 pm on August 20, 2020 in GUANGZHOU, CHINA.
How do I confirm why it is there and how long does this usually take?

1 Answer(s)

Hi rmcd,

If the receiver doesn't receive a notice from the customs to do something, it should be released in 15 days in normal.

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