China Post: 86 10 11185 EMS: 86 10 11183

Package stuck in customs

|

My package arrived and the tracking information states
in CHINA, GUANGZHOU, Held in Customs -> Your item is being held in Customs at 2:48 pm on August 20, 2020 in GUANGZHOU, CHINA.
How do I confirm why it is there and how long does this usually take?

1 Answer(s)

user
Hi rmcd,

If the receiver doesn't receive a notice from the customs to do something, it should be released in 15 days in normal.

Related Questions

Package stuck in customs (0 reply)

Tracking# LH245855606US has been stuck at customs since April 4th.What can I do get my package moved faster thru customs since it has been 46 days already.I am trying to return an item back to the sender want to receive my refund but my package has been stuck in China customs for over two months.

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Parcel stuck at customs (0 reply)

Hello - my parcel has been stuck at customs clearance in sierra leone for 10+days. Do you have any updates? I know customs here can be slow, so wanted to check you were delivering it all the way to the final destination, otherwise it might be stuck in customs forever. Thank you.

Answer This Question

You are not allowed to post or reply questions at present. Thank you for your cooperation.
'Questions and Answers' opens during working days(from Monday-Friday). You are not allowed to post or reply questions now. Thank you for your cooperation.
Thank you!Your answer has been posted successfully!