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Package stuck in customs in China

Asked by Matan | 10/12/2016 11:08:45 AM

Hello,
I ordered a product from Aliexpress. Write a message according to package tracking number has been stuck at customs 5 days.
What to do ?

Track Your Package

5 Answer(s)

Daisy 10/12/2016 6:48:16 PM

You should contact the seller on Aliexpress to deal with it for you.

Vet 8/27/2020 11:01:16 PM

Hello,
Not sure if my last question went through. If I am resending same question I apologize. My package was mailed 8/4/2020. It has been stuck in transit in China since 8/18/2020. The tracking number is CH104073434US. Please assist with locating the package if possible. I am scared it may be lost. Thank you for your assistance. Vet

Daisy 8/31/2020 6:18:26 PM

Hi Vet,

It's still stuck at Beijing import swap bureau now. You need to let the receipient in China call China Post service number 11183 to ask if he needs to do something to get it.

Number: CH104073434US
Package status: In transit
Country: United States -> China
2020-08-18 18:32, Beijing, import swap bureau retained.
2020-08-17 16:07, Beijing, sent to the import customs.
2020-08-12 06:45, New York, New York has been exported straight seal.
2020-08-06 14:33, New York, leave the New York Processing Center.
2020-08-06 14:32, New York, arriving at the Overseas Export Swap Bureau.
2020-08-06 14:03, New York, Leave The Offshore Export Swap (not yet in China Post)
2020-08-06 14:03, New York, arriving at the Overseas Export Swap Bureau.
2020-08-04 10:43, United States, United States has received.

Josephine Cook 1/6/2021 5:22:54 AM

My parcel sent from Australia to Xi'an is showing tracking of being in Customs Xi'an since 10th December. The tracking number is LK107237049AU. Why is it delayed from going to the receiver ?
Please reply. Thank you

Daisy 1/6/2021 8:18:26 PM

Hi Josephine Cook,

It should be waiting the receiver to declare.

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