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Package Stuck in EME/Customs. PLEASE HELP

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Parcel Tracking number: RU867467410NL
My package has apparently been in processing by customs/EME since April 22nd. It’s now May 5th. Any idea why the package isn’t moving at all? And how do I get it moving?

1 Answer(s)

Hi EternalBlaze5,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check or call China customs service number 12360 to check.

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