Package stuck in “Handed over to the carrier” for 2 months

Asked by Alice P. | 9/27/2021 9:57:25 AM

Hi! My package with tracking number LZ988738053CN has been stuck in “Handed over to the carrier” for more than two months now. Is this a normal delay? Should I wait more days to see if this changes or should I ask for my refund with the seller? Thank you so much.

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2 Answer(s)

Daisy | 9/28/2021 1:23:17 AM Reply

Hi Alice P.,

It maybe delayed or lost. You need to contact the seller to reflect the problem and get a solution as soon as possible.

Alice P. | 9/28/2021 9:08:48 AM Reply

Thank you so much! Will do

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