packages are not delivered

Asked by mansi | 2/14/2020 3:02:59 AM

LE583000178CN track no package is not delivered yet ts showing delivered at aliexpress

You may get the answer from the following articles:

What Are the Compensation Standards for Lost Packages During the International Shipping and Delivery?

How long does it take to ship via China Post?

1 Answer(s)

Daisy | 2/14/2020 3:56:01 AM Reply

Hi mansi,

There is no tracking information for it. Possible reasons:
1. The sender just gave you a tracking number but hasn't shipped it.
2. It's just sent and need two or three days to have tracking information.
3. China Post doesn't provide tracking service for this kind of package.
4. Only the seller could track it in seller's platform.

You'd better contact the seller to confirm for the reason and give you a solution if you couldn't receive it before the delivery deadline.

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