Where are my packages?

Asked by Denno | 11/10/2022 9:13:15 AM

I have two packages (AS810668777CN, AQ219712290CN) that say they were delivered both on the the same day. Both package packages have not been delivered. where are you getting this status from, and where were these delivered to. The Seller says to contact my local post office. I did, they have no record. what is going on? I see lots of these types of complaints from CHINA EMS.

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1 Answer(s)

Daisy | 11/17/2022 6:56:54 PM Reply

Hi Denno,

You need to contact the seller to ask for the tracking number after they arrive in the US. Then use the tracking numbers to check them with USPS. If you couldn't get them at last, you need to require the seller give you a solution. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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