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Parcel failed to pass China Customs

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Hello,
I have a question about my parcel going to France. The seller told me that the parcel failed to pass China customs.
I would like to know if it is possible to know when the parcel will try to pass customs again or return to the seller ?

Tracking number : LV577843925CN

1 Answer(s)

user
Hi Liw698,

According to the latest tracking information, it will be returned back. You need to track it in the following days to see if it will be returned to the seller or sent again. If it's back to the seller or stuck there for a long time, you need to contact the seller to give you a solution as soon as possible. If it will be returned back, it takes about a week to be delivered if there is no delay.

Number: LV577843925CN
Package status: In transit
Country: China -> France
2022-09-17 08:43 Zhengzhou City, Leave [Zhengzhou International Mail Processing Center], next stop 【Jingkaidong Sales Office】
2022-09-15 08:28 Zhengzhou City, import customs clearance
2022-09-15 07:54 Zhengzhou City, sent to the import customs
2022-09-10 13:39 Zhengzhou City, Export Customs/Retention to be Inspected
2022-09-10 08:18 Zhengzhou City, sent to the export customs
2022-09-10 07:36 Zhengzhou City, Arrive at Zhengzhou International Mail Processing Center]
2022-09-09 16:58 Zhengzhou City, Leave 【Jingkaidong Sales Office】,Next stop 【Zhengzhou International】
2022-09-08 21:03 Zhengzhou City, [Jingkaidong Business Department] has been received

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