Parcel from Belgium in Shanghai since 13th November but no delivery yet

Asked by Jamila Baddi | 11/21/2017 5:23:07 AM

Hello,
My sister sent me from Belgium a small parcel with tracking number RA809449513BE.
Sent on 31st October from Brussels, Belgium
This is the tracking result :
2017-11-01 02:09:00.0 已leaving 布鲁塞尔center
2017-11-01 02:46:00.0
2017-11-06 08:37:02.0 Beijing import customs scan
2017-11-06 15:24:37.0 Beijing center import customs cleared (domestic transit )
2017-11-10 08:04:58.0 Shanghai import customs scan
2017-11-10 12:03:41.0 Shanghai center import customs cleared (domestic transit )
2017-11-11 07:01:48.0 arrive 田园post dept. center
2017-11-11 09:05:53.0 田园post dept. attempt delivery
2017-11-11 19:11:36.0 田园post dept. attempt delivery
2017-11-11 19:13:51.0 田园post dept. attempt delivery
2017-11-11 19:30:03.0 田园post dept. attempt delivery
2017-11-12 09:32:24.0 田园post dept. attempt delivery
2017-11-12 18:39:09.0 田园post dept. attempt delivery
2017-11-12 18:43:10.0 田园post dept. attempt delivery
2017-11-13 08:05:56.0 arrive 田园post dept. center

Can someone tell me where is the parcel since 13th of November? It's in Shanghai, I live in Minhang.
Why there is so many attempts delivery?

Thanks for your reply

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1 Answer(s)

Daisy 11/21/2017 7:13:21 PM

Hi Jamila Baddi,

China Post tried to deliver it to you four times but couldn't get connected to you successfully. It seems it's on the way back to Belgium now. You'd better call China Post service number 11183 (then 8 for English service) to ask for re-delivery and make sure the address and your phone number are correct.

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