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Parcel has been "Pre-shipment" for a month? Is my package lost?


My parcel last update was 05/13 which said, "origin post is preparing the shipment." It's now 06/09 and the update is the same. I have received all the other packages I have ordered after this order. Is my package lost? Why is it taking so long?

1 Answer(s)

Hi SoonJ,

It usually takes about 30-60 days to have update showing it arrives in the USA after it was delivered to air transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Number: LY084886264CN
Package status: In transit
Country: China -> United States
2020-05-15 04:25, Shanghai, delivered to air transport
2020-05-14 19:52, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-05-14 14:26, Hangzhou, leaving the Hangzhou International Processing Center, the next stop , Shanghai International Mail Exchange Station
2020-05-13 15:43, Hangzhou, Hangzhou International Processing Center has been exported directly sealed
2020-04-09 23:20, Hangzhou City, away from the "Hangzhou City International Express Stick Valley", the next stop "Hangzhou Xiaoshan Processing Center"
2020-04-09 15:00, Hangzhou City, Hangzhou International Express Stick Valley has received

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