Parcel has been in "Pre-shipment" for a month now. Is my package lost?

Asked by SoonJ | 6/9/2020 7:58:35 AM

5/13 was the last update when tracking said, "origin post is preparing the shipment." It's now 6/09, and tracking still says the same thing. When can I expect the parcel to ship? Is there an issue with my package, if so, what can I do to solve the problem?

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3 Answer(s)

DR 6/9/2020 10:45:44 AM

What is the current status of this package LY289006798CN

Has it been picked up or still waiting to be picked up?

Daisy 6/11/2020 12:15:51 AM

Hi DR,

It's waiting China Post to pick up now. You need to push the seller to ship as soon as possible.

Daisy 6/11/2020 12:17:17 AM

Hi SoonJ ,

Please provide the tracking number in order to check it for you.

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