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Parcel has been in "Pre-shipment" for a month now. Is my package lost?


5/13 was the last update when tracking said, "origin post is preparing the shipment." It's now 6/09, and tracking still says the same thing. When can I expect the parcel to ship? Is there an issue with my package, if so, what can I do to solve the problem?

3 Answer(s)

What is the current status of this package LY289006798CN

Has it been picked up or still waiting to be picked up?
Hi DR,

It's waiting China Post to pick up now. You need to push the seller to ship as soon as possible.
Hi SoonJ ,

Please provide the tracking number in order to check it for you.

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