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Parcel keeps getting returned!

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My parcel keeps getting returned! It has been returned 4 times now and at this rate I'll never receive my package!
I contacted the seller and he said the post office didn't give him a valid answer and that he can't solve my problem, and when I try to call +86 10 11185 and press 8 for English, they're still speaking mandarin? Do they not take English inquiries?? What do I do?
Tracking Number: LZ943125991CN

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1 Answer(s)

user
Hi joao,

You can only wait for more days to see its status. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

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