Parcel returned

Asked by Emmanuel | 11/3/2020 1:16:52 AM

My parcel has lasted almost 2 months but it has not arrived but when I tracked it,i noticed the parcel was returned about 3 times with remarks: security check returned.
Please can anyone explain why they returning the parcel and what we can do to help release it. Tracking number are
RE138902183CN
RE130550905CN

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2 Answer(s)

Daisy 11/3/2020 8:04:38 PM

Hi Emmanuel,

According to the latest tracking information, they will be returned back. You need to track them in the following days to see if they will be returned to the seller or sent again. If they are back to the seller, you need to contact the seller to give you a solution as soon as possible.

Emmanuel 11/5/2020 10:48:43 AM

Thank you daisy for this information.

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