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Parcel shipped to China by mistake


I sent a parcel from Netherlands to Morocco via postnl but they made a mistake and sent it to China Instead of Morocco ! Number CC047483500NL . The address in the parcel and in the system is Morocco so I suppose China will reject the parcel.. The last tracking update is "import customs scan" does it mean it will be sent back to me in Netherlands ? I didn't write the sender address in the parcel only Netherlands .. Will they still send it? And how long does it take to arrive to Netherlands ?

4 Answer(s)

Hi Nouhag,

I think the parcel needs to be transferred from Beijing to Morocco. You'd better wait for some days and see if it leaves Beijing and heads for Morocco.
Hello daisy, could you please explain to me the tracking ! I don't understand how it could be leaving on an airplane then returning to customs scan.
Hi Hi Nouhag,

Latest tracking result shows:
2016-12-12 12:34,Item presented to import Customs, ZURICHURDORF

Not sure what does it mean. I'm confused that the tracking system shows the destination country is Switzerland not Morocco. You'd better contact the courier which you used to ask what happened to the parcel.
It seems like it going back from China to Netherlands or to Morocco. Could Switzerland be a transit point?

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