Hi, the parcel I have sent to China has been sitting in customs in China since 28th February. I would like to know why it's still there and what documentation needs to be provided for it to be sent to the recipient. The tracking number is LK168567891AU. Thanks.
I have a parcel(?) that has not been delivered sitting at GUANGZHOU. tracking number is LX212560918CN and has been sitting there for in excess on 1 month. PayPay continue to "Investigate" but no answers or product. Can you assist please.
Latest tracking information shows it's on the way back to UK now:
2019-10-11 21:45 - Delivery Agent - GUANGZHOU - PTT, Despatched to the UK