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Parcel held in customs

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Hi, the parcel I have sent to China has been sitting in customs in China since 28th February. I would like to know why it's still there and what documentation needs to be provided for it to be sent to the recipient. The tracking number is LK168567891AU.
Thanks.

1 Answer(s)

user
Hi Chanel Morgan,

You need to let the receiver in China to call 0755-26755971 to ask what kind of documentation they need.

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