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Parcel stuck in customs

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Hi,

I sent a parcel in December and its been stuck in Xiamen customs since 21st January. How do I email and find out why? Tracking number RN007552048GB

1 Answer(s)

Hi Sarah,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs around Jan.21. If no, let him call China customs service number 12360 to check.

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