Parcel stuck in Shanghai customs for 8 weeks now

Asked by Karen mogford | 6/6/2023 6:53:34 AM

How can this happen. It’s been 8 weeks since I posted a small parcel back to China Shanghai for a refund. How can you sort this please

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?

Why is my package stuck in transit for so long?

What Are the Reasons That Cause the Loss of Parcels?

1 Answer(s)

Daisy | 6/11/2023 8:48:40 PM Reply

Hi Karen mogford,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

Related Questions

Parcel stuck in Shanghai customs for 8 weeks now (1 reply)

How can this happen. It’s been 8 weeks since I posted a small parcel back to China Shanghai for a refund. How can you sort this please

parcel stuck in customs for 2 weeks (1 reply)

Hi, my parcel CP413027161CN has been stuck in customs for 2 weeks. I didn't received any update from Aupost or from the customs. I think it may be missing. What can I do to ask for an investigation?

Parcel stuck in Shanghai (5 replies)

I understand that due to Covid my parcel may be stuck for a little bit but its been almost 3 weeks now and its still at the airport at Shanghai it says. Why isn't LN271113261CN moving from there? Please help me

Why is my return just sitting in customs. (7 replies)

Parcel stuck at customs (0 reply)

Stuck at Shanghai, arriving at Shanghai International Mail Exchange Station (via (1 reply)

Parcel stuck at PDHZ for more than three weeks. (1 reply)

rt103146617nl stuck in Shanghai port for more than two weeks... (1 reply)