Hey China Post, the following packages appear to have disappeared into a void at Guangzhou-PTT - EK907416532GB & EK907416546GB, could you please give me any update on these or find out of I can go and collect them myself?
Previous packages from the UK last month arrived in 6 days, so I'm very surprised to find these are already 3 weeks and growing.
Covid restrictions are all lifted and there's no logical reason for them to be stuck in a queue, as they have all relevant paperwork both printed and digital and I'm not aware of delays in China customs? Thanks in advance. Rob
It says my package CY014786278CN is still on 'Airline departure' after over 1 month. If you check the tracking it informed already a few times the 'Airline departure' in the tracking. Could you please help me here? I have this feeling that the package ended up lost in the void.