Parcel stuck since 3rd March 2020

Asked by Alexandria | 3/17/2020 8:14:23 AM

Dear Customer Service,
I have one parcel that currently stuck since 3/3/2020. Could you please help to check what is the current status for this parcel? Also, how long it takes to reach me?
Tracking Number - LW512603850CN
Hope to hear from you soon.
Regards.

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5 Answer(s)

Daisy 3/17/2020 6:43:58 PM

Hi Alexandria,

It has left China and is in transit to the US now. You can not know the exact situation when it's in the middle locations. It usually takes about 20-40 days (after it left China) to reach and there will be further update when it arrives.

Number: LW512603850CN
Package status: In transit
Country: China -> United States
2020-03-05 11:43, Shanghai, delivered to air transport
2020-03-04 21:11, Shanghai, arriving at Shanghai International Mail Exchange Station (via transfer)
2020-03-04 11:28, Hangzhou, leaving the Hangzhou International Processing Center, the next stop , Shanghai International Mail Exchange Station
2020-03-03 21:07, Hangzhou, Hangzhou International Processing Center has been exported directly sealed
2020-03-03 17:51, Hangzhou City, away from the "Hangzhou City International Express Stick Valley", the next stop "Hangzhou Xiaoshan Processing Center"
2020-03-03 11:28, Hangzhou City, Hangzhou International Express Stick Valley has received

Alexandria 4/1/2020 7:28:41 AM

Dear Daisy,
Thanks for your reply. I got a lot of parcel stuck currently. Almost two months without update. Could you please help to check? Here is the tracking :

LW512499600CN
EX215097624SG
LW512650700CN

Thanks!

Parcel stuck in China 5/1/2020 4:09:12 PM

Hi my parcel LO978232537CN seems to be stuck in China for a month , we will it arrive in UK

Daisy 5/2/2020 6:57:04 AM

Hi Parcel stuck in China,

It was delivered to air transport on April 22 and takes about 7-10 days to leave China. You can not know the exact situation when it's in the middle locations. It usually takes about another 15-40 days (after it left China) to reach and there will be further update when it arrives. Please wait for more days to see. If you couldn't receive it within the promised time, contact the seller to give you a solution in time.

pierre 6/26/2020 3:19:15 AM

Hello,
me too.
my parcel EX217745732SG seems to be stuck in China for more than a month. Since the 14 of May.
Do you have some news ?
Regard.

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