Parcel with customs for 16 days

Asked by Monika Szymborska | 4/13/2021 1:47:55 AM

Hi Parcel tracking number RN480322918GB, can you please confirm why is for so long with custom? when will be released?
Thank you

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1 Answer(s)

Daisy | 4/13/2021 5:29:46 AM Reply

Hi Monika Szymborska,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him call China customs service number 12360 to check.

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