Paying custom duty

Asked by Kerry Evans | 1/13/2026 1:11:53 PM

I want to pay the custom duty on my parcel. Please confirm how I do this.

0 Answer(s)

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My item: RY443248095GB
My package arrived at customs in Chengdu, Sichuan on 4th December. It shows as 'awaiting duty payment' however I have not received any messages requesting the payment. It is now 6th December. I want to pay the duty and receive the item, but how can I pay the duty without receiving a message?

How long will it take to receive a message requesting the payment? Is there a way to pay the duty without receiving a message from customs first?

Regards,
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