Hi there,
Can you please help me get some information about my package LP033720376HK?
According to the tracking from my destination country and Hong Kong Post, the package departed Hong Kong on August 21 (8/21/2021), but I still have received it/ any updates about it for over 1 month now. I think it must be delayed due to COVID-19, but is it normal for an e-express package from HK to Hanoi to take this long?? E-express normally takes 7-14 days... Any updates/information about my package would be greatly appreciated.
Thank and kind regards,
Ly

Information about parcels. I want to know clearly about my package, you are giving incomplete information or not, please do not give such information, plz request is a complete tell from me whether my parcel will reach me or not. Receive refund from seller through plush help tracking number RE020048254CN

Dear Sir/Madam,
I am contacting you regarding a package (tracking number:AQ825803265CN).The tracking information showed that the package has been delivered in Los Angeles, but I did not receive it. Would you please provide the detailed information of the package such as weight of the package, exact delivery address and the type of items inside. I need these information to confirm with the seller that the correct package was shipped out.
Thank you very much for your help.
Biao