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Please help to locate and push my two packages

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Dear Sir/Madam,
I used your company name times to ship from China to Canada, and within 3 months the packages arrived. Not long ago I shipped two packages on January 9, 2021 from Shanghai, China to Canada. There hasn't been any update since January 12, 2012 almost 2 months already. Can you please check and see if possible to somehow speed up the process or why the packages are not moving? Tracking number: CP414847256CN ; CP413847348CN Thank you, have a good day

3 Answer(s)

Hi Oksana,

They are sent by a cheap way and are slow. According to the tracking information, they are still in Shanghai now. You'd better wait for more days to get update. If they are stuck there for a long time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.
Thank you Daisy for your reply.
How long should I wait for the packages to move? Is is possible somehow to help to push them to move a bit quicker? What is your email address? P414847256CN ; CP413847348CN
Thank you
Hi Oksana,

They are in Canada now. They should be delivered by Canada Post to you recently:

Number: CP414847256CN
Package status: In transit
Country: China -> Canada
2021-03-18 01:21 RICHMOND,BC, Item processed
2021-03-18 01:21 RICHMOND,BC, Item was released by Customs and is now with Canada Post for processing
2021-03-17 16:40 RICHMOND,BC, Item has arrived in Canada and will be presented for review
2021-01-10 13:49 CNSHAA,China, International item has left originating country and is en route to Canada
2021-01-10 11:03 CNSHAA,China, International item processed in originating country
2021-01-09 14:02 China, International item mailed in originating country

Number: CP413847348CN
Package status: In transit
Country: China -> Canada
2021-03-18 00:39 RICHMOND,BC, Item processed
2021-03-18 00:39 RICHMOND,BC, Item was released by Customs and is now with Canada Post for processing
2021-03-17 16:36 RICHMOND,BC, Item has arrived in Canada and will be presented for review
2021-01-11 13:04 CNSHAA,China, International item has left originating country and is en route to Canada
2021-01-10 16:18 CNSHAA,China, International item processed in originating country
2021-01-09 14:12 China, International item mailed in originating country

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