“17:09 Shenzhen, waiting for the consignee to submit declaration materials to the customs, [Shenzhen International Customs Brokerage Agency], Tel: 0755-26755971”
my parcel EN371134247JP arrived at customs and there was a problem with customs clearance. Please write your email how to contact you. Please help, I can't call you, I don't know the language. I can send all additional materials for customs, please write your email

On October 19, I sent a package to Shenzhen. November 10, 2022 My parcel was sent by mail for customs clearance at Shenzhen customs. For 48 days now, customs clearance has been going on. The status of the parcel does not change. The addressee of the parcel in Shenzhen claims that he did not receive any messages. What can be done to deliver the parcel to the addressee?

Hi All,

My parcel is sent from South Korea to China address to transportation Company
Tracking number : CA004180081KR
Right now last update is on 08/10/2021 and it has EME status on Customs Clearance.
Do I need to ask transportation company to make some actions or wait for customs clearance ? is it a normal status at customs clearance ?



Kind Regards
Beka