Returned defective product to China. Package stuck customs. How to get it back?

Asked by MartinK | 12/18/2025 5:33:29 AM

A package that I returned to China (defective product) has been stuck in Chinese customs since September 29, 2025.
The seller does not want to deal with the matter and refuses to cooperate or communicate further.
How can I have the package sent back to me?

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0 Answer(s)

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Hello,
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The seller is not responding and is ignoring my attempts to contact them.
How can I at least get the package back?

Thank you and best regards

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