I made an order and it gave me the tracking number AQ682415255CN, i constantly looked to see where my parcel was, it took 31 days and it said delivered but it hasnt been delivered. Cant find anyone to contact

How can I find out who is carrier of my package?

was delievered to wrong state cant find website where purchased from so no contact info but my card was charged and it was delivered by you to the wrong state im in NC not FL need answers