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Shenzhen, sent to import customs

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hello, I bought an item from japan, they sent me it but it is already 14 days in JinKou Customs, because I do not know chinese I can not call in chinese post, so can you tell me whats wrong and why my parcel still there? there is some problem?
the tracking number is: EN116826825JP

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1 Answer(s)

user
Hi 19gaga99,

It should be waiting for the receiver in China to declare to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check.

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Missing pakage (2 replies)

Hello
I sent a package to address in Shenzhen, however it is stuck in customs. see below
Kind regards
Noel

Parcel No. CF370096953MT tracking result

2017-08-26 15:25:58.0 Beijing import customs scan
2017-08-26 16:59:28.0 Beijing center import customs cleared (domestic transit )
2017-08-29 15:24:39.0 Shenzhen import customs scan
2017-08-29 16:33:01.0 arrive customs /安全部门
2017-08-29 17:26:10.0 Shenzhen center import customs cleared (domestic transit )
2017-09-04 09:57:46.0 Shenzhen import customs scan
2017-09-04 10:02:57.0 arrive customs /安全部门
2017-09-04 16:38:37.0 Shenzhen center import customs cleared (domestic transit )

Addressed to
ZheZhang01
4 F, A3 Tower, Hekan Industrial Zone,
Wuhe Avenue NO.41 , Bantian,
Longgang District,
Shenzhen,
Guangdong,
China
Postal code: 518116
Phone number: 86 075523943772

Tracking (1 reply)

Could you check the tracking for this package: LO970858299CN
2020-05-18 12:30 - Shenzhen, Import Customs Release
2020-05-16 19:19 - Shenzhen, sent to import customs
2020-04-09 17:17 - Shenzhen, delivered to air transport
What does Import Customs Release mean?

What is happening with m packages (3 replies)

I don't understand the tracking status for each of this package
LO970858299CN
2020-05-18 12:30 - Shenzhen, Import Customs Release
2020-05-16 19:19 - Shenzhen, sent to import customs


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