Shenzhen, STOPED at " Released from import customs

Asked by T-Patrick | 12/21/2020 1:50:22 AM

Hi,
"Shenzhen, " Released from import customs" is the last update from 20 days ago, that I got for my order. Tracking number is RY525134996CN. Is there any clearance issue? Because the same thing happend now with my other order Tracking number: RY525164366CN. Why has tracking stopped at Shenzhen?

You may get the answer from the following articles:

China Import and Export Regulations 2024

I sent the package back to China and it's stuck at the customs. What should I do?

List of China Post Forbidden Items

1 Answer(s)

Daisy | 12/22/2020 12:17:28 AM Reply

Hi T-Patrick,

According to the latest tracking information, it couldn't be passed the customs check and is still stuck at the customs now. You couldn't receive it. What you need to do now is to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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Shenzhen, STOPED at " Released from import customs (1 reply)

Missing pakage (2 replies)

Hello
I sent a package to address in Shenzhen, however it is stuck in customs. see below
Kind regards
Noel

Parcel No. CF370096953MT tracking result

2017-08-26 15:25:58.0 Beijing import customs scan
2017-08-26 16:59:28.0 Beijing center import customs cleared (domestic transit )
2017-08-29 15:24:39.0 Shenzhen import customs scan
2017-08-29 16:33:01.0 arrive customs /安全部门
2017-08-29 17:26:10.0 Shenzhen center import customs cleared (domestic transit )
2017-09-04 09:57:46.0 Shenzhen import customs scan
2017-09-04 10:02:57.0 arrive customs /安全部门
2017-09-04 16:38:37.0 Shenzhen center import customs cleared (domestic transit )

Addressed to
ZheZhang01
4 F, A3 Tower, Hekan Industrial Zone,
Wuhe Avenue NO.41 , Bantian,
Longgang District,
Shenzhen,
Guangdong,
China
Postal code: 518116
Phone number: 86 075523943772