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stuck at aircraft arrival

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the parcel has been stuck in the "aircraft arrival" for 7 days now. It is normal? How many time does it going to take for the next step? My tracking number is: EB785740145CN

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the parcel has been stuck in the "aircraft arrival" for 7 days now. It is normal? How many time does it going to take for the next step? My tracking number is: EB785740145CN

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