stuck at destination transit hub

Asked by lunathelawd | 7/13/2020 4:48:38 AM

Please someone assist me.

My package "arrived" in my country over a month ago and has been stuck at Destination transit hub. The date of arrival keeps extending.
Please can anyone assist me in anyway on how to track my item. I have tried every tracking website i could find but to no avail. PLEASE HELP.
Tracking ID: SY13885800802


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4 Answer(s)

Daisy 7/14/2020 6:34:28 PM

Hi lunathelawd,

It's sent by SUNYOU Express, you need to contact the seller to contact SUNYOU express for you to check whey it's stuck there for a long time. Maybe there is another tracking number when it arrives in South Africa.

Preshiiey 8/25/2020 9:20:59 AM

I purchased four items on July and my tracking information last update was on 1 August with arrive at destination country and I've been waiting since and my query regarding that has since not been answered

Preshiiey 8/25/2020 9:24:37 AM

My parcel has since arrived in destination country it's been 24 days now with no updates

Daisy 8/27/2020 12:31:35 AM

Hi Preshiiey,

Contact the seller to reflect the problem and get a solution as soon as possible.

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