Hello.... as far as i know that "displaced from Office of Exchange-Guangzhou" means that it is on its way to its destination country.... but what happend if AFTER that it show "Departure from regional sorting center"...

Searching on the web i realized that it could that it is going go through Beiging.. but the last update was the 2 of december.

It is alredy on its way to Perú or before it MUST pass though Beiging?. And in this case, why it is taking so long?.. it is EMS.



2020-12-0212:22:51Dispatched from Office of ExchangeGuangzhou
12:22:51Dispatched from Office of ExchangeGuangzhou
20:27:21Departure from Regional Sorting CenterGuangzhou

Hey, I ordered a package on 20th December (Over 1 month ago) to the UK

When I check the tracking for my parcel (LZ578653088CN) - It keeps being dispatched from the Office of Exchange in Shenyang, and then being returned the following day.

Could you please check what is happening and why the parcel keeps being returned? If things are progressing, I am happy to wait, but if the parcel is stuck I would like to request a refund from the seller.

Thanks!

Here is the latest tracking info:

2020-12-30 16:48:20 Huludao Arrival at Regional Sorting Center
2021-01-14 21:34:31 Shenyang Dispatched from Office of Exchange
2021-01-15 20:15:55 Shenyang Returned
2021-01-15 20:16:03 Shenyang Dispatched from Office of Exchange
2021-01-16 03:22:46 Shenyang Arrival at Regional Sorting Center
2021-01-16 15:56:49 Shenyang Dispatched from Office of Exchange
2021-01-17 18:13:09 Shenyang Returned
2021-01-17 18:13:20 Shenyang Dispatched from Office of Exchange
2021-01-18 19:17:42 Shenyang Dispatched from Office of Exchange
2021-01-19 20:27:05 Shenyang Returned
2021-01-19 20:27:20 Shenyang Dispatched from Office of Exchange
2021-01-20 19:37:47 Shenyang Dispatched from Office of Exchange
2021-01-21 15:09:35 Shenyang Returned
2021-01-21 15:09:47 Shenyang Dispatched from Office of Exchange

The package has been here over 12 days. What is the problem?
LS430358472CN