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stuck in customs

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why is this stuck in customs it doesn’t say enough details

Your parcel: EK683251677GB

Item tracking history
Date Time Location Tracking event
2/9/2024 15:05
Delivery Agent - BEIJING - PTT…+Delivery Agent - BEIJING - PTT
Held at Customs - incorrect documents
2/9/2024 12:45
Delivery Agent - EMSEVT SHENZHEN EMS…+Delivery Agent - EMSEVT SHENZHEN EMS
Awaiting Customs clearance
31/8/2024 16:11
Delivery Agent - GUANGZHOU - PTT…+Delivery Agent - GUANGZHOU - PTT
Arrived in destination country
29/8/2024 19:15 International Hub Exported from the UK
28/8/2024 20:59 International Hub Prepared for export
28/8/2024 1:11 International Hub Sorted for export
27/8/2024 21:16 National Hub Sorted
27/8/2024 12:16 Hereford Depot On route to hub
27/8/2024 10:04 Hereford Depot Collected

You may get the answer from the following articles:

I sent the package back to China and it's stuck at the customs. What should I do?
Why is my package stuck in transit for so long?
What Are the Reasons That Cause the Loss of Parcels?

0 Answer(s)

Related Questions

Why is my package is stuck in customs? (2 replies)

I am mailing a package back to the company which I purchased clothing online, because it didn’t fit. The company will not refund me until they receive the package, but it is stuck in customs, and they refuse to contact customs to get it. Why is my package stuck in customs? Why isn’t it being delivered? It has been in customs since 8/6/2020.
CH100283313US

Was stuck in customs when checked it says it's accepted does that mean it's clea (0 reply)

Received a email stating my package was stuck in customs waiting inspection. When I pulled it up it's saying accepted. Does that mean it's no longer stuck in customs and on the way to me?

Parcel Stuck in Customs (1 reply)

Hello My package is stuck in Guangzhou Customs. tracking number is CJ497022095US. recipient is saying that they are not able to get it released and are not able to get any information from post office. Can you find reason for customs hold? Thank you.

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