Stuck In Customs for 2 Months

Asked by BriannaH520 | 1/19/2022 1:53:53 PM

Hello, I sent a package through USPS to China back in November of 2021. It has made its way to China, however has been stuck in customs since December 9th, 2021. There has been absolutely no movement and I have no idea how to contact China customs to see what I need to do. My items are not prohibited, so I’m not sure why they are being held. I may need to pay a customs fee but I need help on figuring out how to do so. The tracking number is USPS CJ190449362US.

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1 Answer(s)

Daisy | 1/19/2022 11:40:21 PM Reply

Hi BriannaH520,

You couldn't pay from abroad. It's waiting for the receiver in China to pay the tax to the customs now. You'd better contact the receiver in China to ask if he has received the notice from the customs. If no, let him check through authorized tax collection system (http://int.ems.com.cn/mailtax) to check and pay.

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