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Undeliverable wrong address

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I have been trying to fix an issue I have. The status says undeliverable due to addresses. EB840443304CN

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3 Answer(s)

user
Hi Chris,

You couldn't get it. It's back to the sender now. You need to contact the seller to refund you or send it again to you.

Number: EB840443304CN
Package status: Undelivered
Country: China -> United States
Destination:
2025-06-03 10:14 Acceptance -> Your item was accepted at 10:14 am on June 3, 2025 in CHINA.
Origin:
2025-06-06 20:44 Xi'an City, due to the incorrect address of the recipient/unknown and the phone cannot be connected, the recipient will be contacted again for delivery. If you have any questions, please call the courier [Tel: 18192217307]. Please call 11183 for complaints.
2025-06-06 20:44 Xi'an City, the email is being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Gao Mengying, phone: 18192217307] or the investment department [Tel: 029-83321849], and the supervision phone: 11183.
2025-06-06 20:44 Xi'an City, email arrived [Tangdu Lantou]
2025-06-06 10:20 Xi'an City, leaving [Xi'an Textile City Investment Department] by email, and is being sent to [Tangdu Investment]
2025-06-06 10:20 Xi'an City, the email has been sorted in [Xi'an Textile City Investment Department] and is ready to be sent
2025-06-06 07:10 Xi'an City, email arrived at [Xi'an Textile City Investment Department]
2025-06-05 14:16 Xi'an City, the email left [Xi'an International Exchange Bureau] and is being sent to the next station
2025-06-03 18:09 Xi'an City, Export Customs/Retention to be Verified
2025-06-03 18:09 Xi'an City, sent to export customs
2025-06-03 18:02 Xi'an City, email arrived at [Xi'an International Exchange Bureau]
2025-06-03 17:41 Xi'an City, the email left [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department] and is being sent to the next stop
2025-06-03 17:41 Xi'an City, mail arrived [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department]
2025-06-03 14:56 Xi'an City, the email left [Tangdu Lantou] and was being sent to [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department]
2025-06-03 14:22 Xi'an City, the email has been sorted in [Tangdu Lantou] and is ready to be sent
2025-06-03 14:20 Xi'an City, email arrived [Tangdu Lantou]
2025-06-03 14:10 Xi'an City, Email left [Tangdu Lantou] and was sending to [XiNumber: EB840443304CN
Package status: Undelivered
Country: China -> United States
Destination:
2025-06-03 10:14 Acceptance -> Your item was accepted at 10:14 am on June 3, 2025 in CHINA.
Origin:
2025-06-06 20:44 Xi'an City, due to the incorrect address of the recipient/unknown and the phone cannot be connected, the recipient will be contacted again for delivery. If you have any questions, please call the courier [Tel: 18192217307]. Please call 11183 for complaints.
2025-06-06 20:44 Xi'an City, the email is being delivered, please wait patiently, keep the phone open, and be prepared to sign for it. If you have any questions, please call the courier [Gao Mengying, phone: 18192217307] or the investment department [Tel: 029-83321849], and the supervision phone: 11183.
2025-06-06 20:44 Xi'an City, email arrived [Tangdu Lantou]
2025-06-06 10:20 Xi'an City, leaving [Xi'an Textile City Investment Department] by email, and is being sent to [Tangdu Investment]
2025-06-06 10:20 Xi'an City, the email has been sorted in [Xi'an Textile City Investment Department] and is ready to be sent
2025-06-06 07:10 Xi'an City, email arrived at [Xi'an Textile City Investment Department]
2025-06-05 14:16 Xi'an City, the email left [Xi'an International Exchange Bureau] and is being sent to the next station
2025-06-03 18:09 Xi'an City, Export Customs/Retention to be Verified
2025-06-03 18:09 Xi'an City, sent to export customs
2025-06-03 18:02 Xi'an City, email arrived at [Xi'an International Exchange Bureau]
2025-06-03 17:41 Xi'an City, the email left [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department] and is being sent to the next stop
2025-06-03 17:41 Xi'an City, mail arrived [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department]
2025-06-03 14:56 Xi'an City, the email left [Tangdu Lantou] and was being sent to [Xi'an Post District Center Aviation Center, Shaanxi Provincial Delivery Department]
2025-06-03 14:22 Xi'an City, the email has been sorted in [Tangdu Lantou] and is ready to be sent
2025-06-03 14:20 Xi'an City, email arrived [Tangdu Lantou]
2025-06-03 14:10 Xi'an City, Email left [Tangdu Lantou] and was sending to [Xi'an International]
2025-06-03 14:09 Xi'an City, the email has been sorted in [Tangdu Lantou] and is ready to be sent
2025-06-03 10:14 Xi'an City, China Post has collected emails
user
Thank you but from my understanding it never left China and it was on its way to California
user
Hi Chris,

It didn't pass the customs check and is back.

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