Where is my order

Asked by Sally | 9/1/2025 12:23:32 PM

I am still waiting for my delivery even though it says delivered it has not been

You may get the answer from the following articles:

Why Do I Receive A Package from China That I Didn't Order?

1 Answer(s)

Daisy | 9/1/2025 9:57:12 PM Reply

Hi Sally,

If it has been delivered to your place, you need to contact the seller to reflect the problem and get a solution as soon as possible. Only the seller could open a case to the courier to investigate where it was delivered and who signed for it. If the seller doesn't reply you, try to contact your bank or visa company to ask for a charge back. Or, open a dispute from the platform you buy it to get refund in time.

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