Where is my order?

Asked by Catherine Njuguna | 11/7/2019 2:44:19 AM

I have been tracking my order from China and it shows that it has arrived Nairobi but i have not gotten any call to tell me where i can collect it. It shows that they are in Nairobi Inward Office of Exchange. The tracking numbers are: RH107297215TR, RB838820979SG, RV202614316CN, RP758135575CN and S00000065929154

Thank you for your assistance

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3 Answer(s)

Daisy 11/8/2019 8:14:30 PM

RH107297215TR and RB838820979SG was delivered on Nov. 7.

RV202614316CN couldn't be tracked. China Post doesn't provide tracking information for it.

RP758135575CN is in Kenya now and waiting you to pick it up. Better contact Kenya Post to ask how to get it.

S00000065929154 couldn't be tracked.

Catherine Njuguna 11/18/2019 11:43:20 PM

I am tracking this order made from Ali Express and received by China Post RV202614316CN. It shows that it is in transit but at an unknown location


Daisy 11/19/2019 6:58:12 PM

Hi Catherine Njuguna,

The seller use a cheap way to sent it. So, it couldn't be tracked. You'd better open a dispute if you couldn't receive it within the promised time.

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