Where is my order?

Asked by Mateusz | 10/16/2016 3:55:16 AM

Hi, my order is RS218065815CN. My package from 2016-09-14 to 2016-10-16 still leaves and arrives to the Guangzhou Airport. What's happening? I wait long enough for my order.
Please reply

Track Your Package

6 Answer(s)

shokri mohamed 10/16/2016 4:23:20 AM

were is my orders
1- RJ825518495CN
2- 71173418422

Sally 10/16/2016 8:12:04 PM

Hi Mateusz,

It seems there are problems with the packages together with your package. As you know, many packages will be packed in a large package by China Post and if one of it has problem all will be checked again. From the tracking result, it finally leaves Guangzhou, China on October 16. Now, it's in transit to Poland.

Sally 10/16/2016 8:18:44 PM

Hi shokri mohamed,

This package (RJ825518495CN) was in United Arab Emirates, Dubai Sorting Centre on October 12. But not sure why it was returned to the sender since then.

Tracking result for RJ825518495CN:
2016-10-14 17:57
Dubai, have been exported directly
2016-10-12 14:52
United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Received dispatch
2016-10-12 14:11
United Arab Emirates, Dubai Sorting Centre, ( Return to sender ) Dispatched to processing office

Package with the tracking number 71173418422 couldn't be tracked outside China. The last update is :
2016-09-14 15:37
Exchange Bureau in Guangzhou, have been exported to open

Gregg 10/9/2019 7:36:48 AM

Where is my order please could you let me know

Thanks Gregg

AGA 11/7/2019 2:22:26 PM


Can't track my order UT442950020CN, don't have any information.
Can you help?
Thank you

Daisy 11/8/2019 8:06:46 PM


It left China on October 21 and in transit to Portugal now:

2019-10-21 11:20
Guangzhou City, planned flight, scheduled flight number LH8411-LH1166, scheduled departure time 06:20

2019-10-19 17:40
Guangzhou, Guangzhou International has been exported directly sealed

2019-10-19 11:21
Guangzhou, leaving the International Shijing Business Department, the next stop " Guangzhou International"

2019-10-19 09:39
Guangzhou City, "International Shijing Business Department" has received, the pitcher: LuolianGuo Shijing

2019-10-16 00:56
Logistics order created

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