Where my order

Asked by Rama Kousa | 12/9/2020 12:19:17 PM

Hi
I am Rama
I contact with you Becouse I ordered items from 24 October and I accepted receive this item before Christmas
But from 16 November my order in same spot until now I want to know what the problem
And which time I will receive it
I live in Canada Calgary Alberta
This tracking number UD285654770YP
I wait your message
Thanks

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3 Answer(s)

Daisy 12/10/2020 8:20:33 PM

Hi Rama Kousa,

It's sent by YANWEN Express now. It's stuck in the middle location now. You need to wait for more days to get update. If it's stuck there for a long time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

Rama kousa 12/11/2020 12:41:55 AM

Hi
I am Rama from Canada
I contacted with my for my order UD285654770YP
Thank you very much for your message
I appreciate that
I try to contact the seller but I don’t know if he will contact with me
If he doesn’t contact with me what will happen for my order
Please if we can do anything just tell me
If you want my address
Or email for my order
Or any thing
Becouse I wait the order before Christmas it’s gifts for my daughters
Please help me
Thanks again
Best Regards

Daisy 12/13/2020 5:52:10 AM

Hi Rama kousa,

If the seller doesn't reply you and you couldn't receive it in time, you can only open a dispute to get refund.

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