Parcel number ZA06394564201 says it is out for delivery Monday then Tuesday then Wednesday now today. I know the staff at the local delivery office and they said the information is false.

Where is my package? Tracking saying failed to deliver when someone was home the whole time, so lm very annoyed as they are obviously lying and didn't attempt delivery at all
WI006375241269FPL
This is an important parcel needed for a birthday and I'm on disability and don't have enough money to replace it nor enough time to reorder one.

The tracking says my 2 packages have been delivered BUT HAVE NOT BEEN DELIVERED.
I have emailed the company several times, but they insist the packages were delivered.
THEY HAVE NOT BEEN DELIVERED
1'st package supposed to be delivered on March 26 2024 at 4:06 pm in Vancouver.
Tracking WY300600105990
IT WAS NOT DELIVERED.
We have cameras in the building. No sign of any delivery on the cameras.
The second package supposed delivery was April 18 at 5:16 pm
IT WAS NOT DELIVERED !!!
TH3 MANAGER AND I CHECKED VIDEOS OF OUR CANERAS IN THE BUILDING....NO SIGN OF A DELIVERY.
SOMEONE IS LYING !!!
WHERE ARE MY 2 PACKAGES THATVI HAVE ORDERED ?