Why is my package held up for over three weeks?

Asked by David Stewart | 3/16/2020 11:07:20 AM

I mailed a package to Guangzhou and it arrived February 22 2020 at 1:06pm and the message I got was held up in customs. I cannot get my refund until it's delivered. USA tracking number LA410814221US
Could you please check and advise me went it will be delivered?
Thank you for your kindness.
David Stewart 61229 Heritage Blvd South Lyon Michigan USA 48178

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1 Answer(s)

Daisy 3/16/2020 8:29:41 PM

Hi David Stewart,

It's retained by the customs of Guangzhou. You can only wait for it to be released. It it couldn't be released, it will be returned back to you.

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