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Why is my package not moving?

Asked by Fveng15 | 12/21/2020 6:28:24 PM

Why is my package not moving? It been in the same place for 2 weeks. Please I need the package before Christmas.
AS174721250CN

3 Answer(s)

mr 12/22/2020 2:15:42 PM


Why is my package not moving? It been in the same place for almost 2 weeks.
LZ470615934CN

Daisy 12/24/2020 4:18:08 AM

Hi mr,

It was received by airline on Dec.10 and usually takes about 30-60 days to have update showing it arrives in Israel after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Daisy 12/24/2020 4:19:47 AM

Hi Fveng15,

According to the latest tracking information, it's stuck in Canada now. If you couldn't receive it in time, you need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

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