Hi Ralph,

Sorry, we are a third-party global logistics information aggregation platform, allowing you to easily track the shipping status of multiple packages. For detailed delivery issues, please contact the logistics company or merchant.

Tracking Number: ZA01044764501
Package Status: Successfully Received (34 days)
2025-08-08 08:16 Delivered【Baie/d Urfé,H9X 3M8】, ready to invest
2025-08-04 08:16 Dispatching【Baie/d Urfé, H9X 3M8】, Delivery
2025-07-29 14:12 Departure from Processing Center【Baie/d Urfé,H9X, Express delivery departure processing center
2025-07-24 14:18 Arriyal at Processing Center【Baie/d Urfé,H9X 3M8】, Express delivery arrival processing center
2025-07-21 18:14 In Transit【QC】, express delivery is being shipped in China
2025-07-17 17:03 Arrival at 【CA】, Arrival
2025-07-14 13:35 In Transit【Shenzhen】, express delivery is being transported in China, trunk line transit
2025-07-12 21:56 Departure from [Shenzhen], departure
2025-07-11 14:19 Received by Carrier 【Shenzhen】, carrier receiving
2025-07-10 22:51 Customs Clearance Completed【Shenzhen】, Export customs clearance completed【Customs Clearance Completed【Shenzhen】】
2025-07-08 20:42 Departure from Processing Center [Changsha], Express delivery departure processing center [Departure from Processing Center [Changsha]]
2025-07-07 10:17 Arrival at Processing Center [Changsha], Express delivery arrival processing center [Arrival at Processing Center [Changsha]]
2025-07-06 00:51 Departure from Processing Center [Changsha], leave the collection and delivery point [Departure from Processing Center [Changsha]]
2025-07-05 21:09 Changsha City 41010068, China Post has collected emails

This was sent via China Post, you say contact the logistic company which is you, if it was handed to another logistics company or carrier then I need that information from you, this is the only tracking number that I have. The merchant is not answering my requests which is why I am requesting a refund for items> $1000 in value that were not delivered.